About
About Our Firm
Building a Legacy
Serendipity Family Holdings LLC is a first-generation family investment firm driven by a commitment to creating value through responsible and strategic investments. As we embark on this journey, our goal is to establish a legacy that will endure for generations to come. Our firm invests its own capital in businesses that are critical to economic stability—specifically in asset recovery, business lending, and the insurance industry. We believe that by focusing on these essential sectors, we can build a reputation for trust, accountability, and long-term partnership. While we are a first-generation firm, our vision is forward-looking, grounded in the idea of creating a sustainable financial future for both our family and the businesses we partner with.
Values and Vision:
At Serendipity Family Holdings LLC, our core values are rooted in a long-term vision for growth and security. As a first-generation family firm, we are passionate about creating a legacy that reflects our dedication to responsible, patient investment. We believe that the sectors we focus on—asset recovery, business lending, and the insurance industry—are fundamental to economic health and resilience. Our approach is relationship-driven, and because we invest our own capital, we are deeply committed to the success of every business we partner with. Our long-term vision allows us to prioritize sustainable growth over short-term gains, ensuring that our investments provide value that lasts.
Commitment to Legacy and Responsible Investment
Focus on Fundamental Sectors
Relationship-Driven and Capital-Backed Approach
Our Team
Joshua Hamburg
Joshua Hamburg is the President of Czar Marketing Group LLC, a leading company in the timeshare ownership business for several years, currently employing 300 people and responsible for millions of dollars in timeshare sales annually. The Hamburg family office operates through Czar Holdings LLC and Hamburg Family Holdings LLC. In addition, Joshua serves as the Chairman of Minneapolis Mutual Investment Corporation, overseeing substantial investment ventures.
As the Managing Member of Serendipity Family Holdings LLC and President of Serendipity Asset Recovery Group LLC, Joshua manages billions of dollars in claims from class action settlements. Prior to his current roles, Joshua spent several years working with Wall Street investment banks as a licensed Series 7 and 63 broker, contributing to the private placement and Initial Public Offering (IPO) of more than 30 companies.
Joshua was later recruited as Vice President of New Business and Sales for Citywide Management, a major real estate and property management firm in New York. There, he was instrumental in structuring the acquisition of 3,600 apartments in Brooklyn, NY, at an average cost of $22,000 per unit, along with facilitating the acquisition and sale of several New York City apartment buildings and rental townhomes.
He has also served as CFO for Mesquite Entertainment Group, LLC, a California-based film company, where he was responsible for capital raises. In earlier roles, Joshua was the Senior Vice President of Taxivision Marketing, which was eventually sold to Clear Channel Communications, and the Managing Partner of JJJ Marketing, which employed over 150 sales agents specializing in selling vacation packages and telecom products.
Joshua Hamburg continues to contribute to philanthropic efforts as a board member of the Sam & Fran Hamburg Foundation, supporting various charitable causes.
shilo Nicolls
Shilo Nicolls is an accomplished business leader with over 15 years of experience in the restaurant and hospitality industry, where she discovered her passion for empowering others to reach their full potential. Her leadership journey spans multiple industries, showcasing her versatility and dedication to fostering growth and happiness within organizations. Currently, Shilo serves as the Vice President of Talent Acquisition for Momentum Ventures NYC LLC, Senior Vice President of Employee Happiness (Retention) at General Marketing LLC, and Managing Member of Serendipity Family Holdings LLC, where she oversees investments specifically in the business-to-business lending arena. She is also the President of Recovery Dynamics Group LLC, where she has been instrumental in managing relationships with its hundreds of customers and representing them in various class action lawsuits, and the CEO of Legacy Life Group LLC, which is not only her newest venture but also her passion project.
In each of these roles, Shilo is committed to building a positive and supportive environment where her team of over 40 employees can thrive. She is dedicated to expanding her businesses, creating new opportunities, and welcoming more people into the “family” as her ventures continue to grow. Shilo’s leadership style is characterized by a deep commitment to her employees’ well-being, professional development, and personal fulfillment, which has become a cornerstone of her success in various industries.
Alex Zukovski (COO)
ALEX IS A VISIONARY ENTREPRENEUR AND DYNAMIC BUSINESS LEADER WHOSE DIVERSE CAREER SPANS MULTIPLE INDUSTRIES, EACH MARKED BY REMARKABLE INNOVATION AND GROWTH. STARTING IN HIS EARLY 20S, ALEX QUICKLY MADE WAVES IN THE NIGHTLIFE AND EVENT PROMOTIONS INDUSTRY, USING HIS SHARP INSTINCTS AND CREATIVE FLAIR TO BUILD ICONIC EVENTS AND MANAGE PREMIER VENUES. HIS EARLY SUCCESS IN CULTIVATING VIBRANT SOCIAL EXPERIENCES SHOWCASED HIS KNACK FOR CREATING MAGNETIC BRANDS AND MEMORABLE EXPERIENCES, LAYING THE GROUNDWORK FOR HIS FUTURE VENTURES.
WITH AN UNQUENCHABLE DRIVE TO CONQUER NEW CHALLENGES, ALEX TRANSITIONED INTO THE CONSUMER LENDING INDUSTRY, WHERE HE LAUNCHED AND SCALED A COMPANY TO OVER 120 EMPLOYEES. HIS LEADERSHIP IN THIS HIGHLY COMPETITIVE SPACE WAS DEFINED BY HIS ABILITY TO BUILD A STRONG COMPANY CULTURE, STREAMLINE OPERATIONS, AND DELIVER EXCEPTIONAL FINANCIAL OUTCOMES. THROUGH HIS STRATEGIC THINKING AND OPERATIONAL EXPERTISE, ALEX CEMENTED HIS REPUTATION AS A LEADER WHO COULD NOT ONLY START COMPANIES BUT ALSO GUIDE THEM TO SUSTAINED, SCALABLE GROWTH.
NEVER CONTENT TO REST ON HIS LAURELS, ALEX NEXT FOUNDED A MARKETING COMPANY, APPLYING HIS DEEP UNDERSTANDING OF CONSUMER BEHAVIOR TO CRAFT POWERFUL BRAND NARRATIVES AND LAUNCH IMPACTFUL MARKETING CAMPAIGNS. HIS HANDS-ON APPROACH AND INNOVATIVE STRATEGIES HELPED CLIENTS STAND OUT IN CROWDED MARKETS, REINFORCING ALEX’S REPUTATION AS A FORWARD-THINKING MARKETER WITH A GIFT FOR BUSINESS DEVELOPMENT.
IN ADDITION TO HIS MARKETING VENTURES, ALEX PLAYED A PIVOTAL ROLE IN SCALING A MOBILE IV THERAPY COMPANY, TAKING IT FROM A SINGLE-STATE OPERATION TO A MULTI-STATE POWERHOUSE WITH NINE LOCATIONS ACROSS SIX STATES. HIS ABILITY TO SPOT GROWTH OPPORTUNITIES AND IMPLEMENT SYSTEMS TO SUPPORT RAPID EXPANSION WAS CRITICAL TO THE BUSINESS’S SUCCESS IN THE FAST-GROWING HEALTH AND WELLNESS SECTOR.
TODAY, ALEX IS A KEY FIGURE WITHIN SERENDIPITY FAMILY HOLDINGS, WHERE HE BRINGS HIS WIDE-RANGING EXPERTISE TO BEAR ON THE COMPANY’S DIVERSE PORTFOLIO OF INVESTMENTS. HIS KEEN INSIGHT INTO MARKET DYNAMICS, COMBINED WITH HIS HANDS-ON LEADERSHIP STYLE, ENSURES THAT THE VENTURES HE OVERSEES CONTINUE TO THRIVE AND GROW.